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Friday, October 25 • 11:55am - 12:15pm
Fireside Chat, Orchestrating Multi-Channel Touchpoints to Deliver Great CX: Vanessa Jupe and Rita Arens, H&R Block

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Speakers
avatar for Rita Arens

Rita Arens

Director, Digital Platforms & Support, H&R Block
Rita is a strategic storyteller and sense-maker. Her strengths lie in the areas of organizational and group communication, product strategy, managing teams, product and project management and cross-functional collaboration. She has a high tolerance for ambiguity in the workplace and... Read More →
avatar for Vanessa Jupe

Vanessa Jupe

VP, Digital Products & Services, H&R Block
Vanessa has 16 years of digital product and marketing experience with multiple consumer-facing brands. At H&R Block, Vanessa serves as the Vice President of the digital team focused on evolving the way clients prepare their taxes. Currently, she is focused on creating an agile, empowered... Read More →


Friday October 25, 2019 11:55am - 12:15pm
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