Financial Experience Design 2019

Dusan builds and leads creative teams and businesses that use design thinking, jobs-to-be-done, human-centered design, and lean methodology to deliver digital experiences that delight customers and make a real difference in their lives.

At John Hancock, Natasha's role as the Director of Research & Development is to support the company’s mission of helping customers realize their financial goals by providing a line of visibility into minimally understood areas of new technology, user segments, and business models... Read More →