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avatar for Cindy McKissock

Cindy McKissock

Fannie Mae
VP, Customer Experience Design | FXD Advisory Board
Cindy established and lead the Customer Experience Design team at Fannie Mae. They have a full-stack design team that partners with business and technology to ensure they deliver on their customer-centric strategy by co-creating with stakeholders and customers, always having a holistic perspective, and ensuring user experience has equal weight with business value and technology possibilities.